munter Posted May 23, 2020 Report Share Posted May 23, 2020 I can go to my local postal agency and post a package to most countries and earlier this month have done so but I havent had any updates on parcels I sent being delivered. Also I have made a few purchases from other countries UK, China, Belgium and Spain but nothing has been delivered to my door. I realise the virus lockdowns and limited international flying is the main reason for this. I would be interested to know of anyone else's recent experiences. TIA John Quote John Warren Slotcars are my preferred reality Link to comment Share on other sites More sharing options...
Johnno Posted May 23, 2020 Report Share Posted May 23, 2020 (edited) Hi John, You are not alone in this situation, I have had a parcel from Slot Car Corner in transit since March stopped at the airport trying to contact USPS is beyond a joke I have even gone as far as lodging an official complaint against the USPS. Got to the point that Steve cancelled the order himself and marked parcel as stolen/lost and refunded my money though I still want the items, if the parcel does turn up I will contact Steve to arrange payment. Top business and bloke. Will return to shop in future for sure. Regardless this is bloody ridiculous and is not on, the couriers and USPS have both taken my money and not provided the service they charged for. What makes this even worse is the USPS, couriers and Australia Post have enacted a little known clause which makes them not liable for lost parcels nor liable for refund. I'd contact the shop you bought items from and request an immediate full refund. Peter from MrTrax also had his order disappear on him, then when he reordered FedEx put charges up 400% and then sent his order by sea. Seems in Australia we are getting screwed every bloody corner, I for one am sick of this treatment. Edited May 23, 2020 by Johnno 1 Quote Link to comment Share on other sites More sharing options...
dangermouse Posted May 23, 2020 Report Share Posted May 23, 2020 My last order from the UK took 6 weeks to arrive and that was ordered 12/3 before a lot of the lockdown stuff started. I decided to hold of on any orders for a bit to allow things to settle down. Ordered some cars from the US 3 weeks ago hope that it arrives soon. cheers David 1 Quote Link to comment Share on other sites More sharing options...
charlesx Posted May 23, 2020 Report Share Posted May 23, 2020 Hi all. I ordered from Armchair Racer AU and Slot Car Centre USA over lock down. Both warned me about shipping delays but SCC in particular forecast serious delays and offered cancellation. I decided to proceed with both and already have Armchair order. SCC seemed to make good progress initially but no progress for a while. Cannot fault SCC. Regards Chas Le Breton (charlesx) 1 Quote Link to comment Share on other sites More sharing options...
Pedro51 Posted May 23, 2020 Report Share Posted May 23, 2020 I have had almost normal shipping times from Sydney, Brisbane/Gold Coast and the UK, and slightly slower then normal, but reasonable in Covid19 times, from the US (California). I have a package from Melbourne that was sent 21/4 that has just made it onto a plane, but not yet to me. I have items from Spain and Germany held up as they claim to have no transport capacity. China seems to show international departure in 1 or 2 days, so normal at that end, not so quick once it hits NZ, but that also is normal in my experience. I have a query in about an ebay purchase which was delayed when HK post wasn't accepting mail, but sound like it is now lost in the store, as despite notification of dispatch, it still shows it as being "prepared for shipping". Ooops looks like I have been spending too much time OnLine. Quote Link to comment Share on other sites More sharing options...
Johnno Posted May 23, 2020 Report Share Posted May 23, 2020 There is very little issues in Australia for shipping, it is international parcels and shipping which is the issue. Not to even hear back from the USPS after contacting them is bullshit in itself. I have ordered items locally from Australian businesses without issues, including Armchair Racer and MrTrax/MrSlotcar, all items arrived within very fast time frames. Now to get international couriers to pull their fingers out and do the job they have been paid for. Personally, I would be contacting them and requesting procedures to make a claim for refunds of shipping charges as they have not provided the service that they have charged for, most countries would see that as fraud. Quote Link to comment Share on other sites More sharing options...
Vinno Posted May 23, 2020 Report Share Posted May 23, 2020 I have ordered some Olifer parts and Pendle Slot stuff last week. Both have shipped so I will see if they come. I should be moving house in 6 to 8 weeks so they may end up getting redirected after I move. Quote Link to comment Share on other sites More sharing options...
Wobble Posted May 23, 2020 Report Share Posted May 23, 2020 It seems the biggest problem with international shipping is that only about 1% of the worlds planes are currently flying and unless they can get stuff on a plane that's heading in the right direction it's going to take some time. As strange as it seems we're in a different world to what it was 4-5 months ago. It almost seems quite 60's-ish at the moment. The weird thing is I bought some stuff from SRC after the lockdown started and it took 11 days while an item I bought on Trademe from Woodville before the lockdown started took 7 weeks and only arrived a couple of days ago. 2 Quote Link to comment Share on other sites More sharing options...
alexis in greece Posted May 23, 2020 Report Share Posted May 23, 2020 Until a few days ago Hellenic post did not accept anything apart from objects headng to Germany,Belgium and a couple of neibhouring countries.My WRP entry was posted back in March but has not shown up yet.One of the IPS cars took a little less than 2 months to make it from Hawai to Athens 1 Quote Link to comment Share on other sites More sharing options...
SlotsNZ Posted May 23, 2020 Report Share Posted May 23, 2020 NZ to Oz seems to be working - but taking about 2 weeks. have had order from Hungary cancelled once and tried book again this week with no joy, as their post will not accept goods for NZ 1 Quote Recovering Lapsed Slot Addict * Custodian of many used screws (mostly loose ) * Total kidder * Companion of other delusional slot addicts Link to comment Share on other sites More sharing options...
miveson Posted May 24, 2020 Report Share Posted May 24, 2020 3 parcels from UK.(two tracked, one not) 1x 5 weeks 2x 3 weeks 1 Quote Slot Car Photos V8 Tipping Competition Link to comment Share on other sites More sharing options...
munter Posted May 24, 2020 Author Report Share Posted May 24, 2020 Not sure how they got them away as the people I talk to overseas say NZ is a no go for posting...we are simply not accepting mail, which I find strange Quote John Warren Slotcars are my preferred reality Link to comment Share on other sites More sharing options...
G34 Posted May 24, 2020 Report Share Posted May 24, 2020 I've had 3 parcels ordered from the US, 31/03, 24/04 & 03/05. None are slot car related but aside from receiving notice that they are at the export hub there's been nothing since. I suspect that they are actually all in Auckland while NZ Post sit on their hands and plead ignorance :-( ymmv. 1 Quote Link to comment Share on other sites More sharing options...
manimmal Posted May 24, 2020 Report Share Posted May 24, 2020 Ordered from Cincyslots in Ohio, which was sent 20/03. Normally takes about two weeks, still waiting. I understand the reason so I won't be demanding a refund from anybody however the lack of information from usps/auspost is frustrating. If my parcel is sitting awaiting suitable transport, on a boat, flown by two pigeons? I'd just like to know. 1 Quote My mum says I'm an excellent driver Link to comment Share on other sites More sharing options...
miveson Posted May 24, 2020 Report Share Posted May 24, 2020 I spent a good 90 minutes on the phone chasing up Auspost in the week to ask about the status of a parcel which was last scanned at the Sydney mail centre 6 weeks ago. Sadly they are giving items 90 days before considering it's gone missing, they won't even bother doing anything unless the item is scanned at the destination country and they already know that many of the destination postal services aren't scanning parcels so it's a bit of pot luck at the moment. In good news, I had a parcel shipped from Sydney on Thursday and it arrived on Friday so I suspect things are definitely improving within NSW. Quote Slot Car Photos V8 Tipping Competition Link to comment Share on other sites More sharing options...
Johnno Posted May 24, 2020 Report Share Posted May 24, 2020 There is very little, if any issues with parcels posted within Australia going to Australian address, it is international mail and parcels coming to Australia that the issue lays. My parcel is sitting at the airport (supposedly from the last tracking update on March) 1 Quote Link to comment Share on other sites More sharing options...
SlotsNZ Posted May 24, 2020 Report Share Posted May 24, 2020 2 hours ago, G34 said: I've had 3 parcels ordered from the US, 31/03, 24/04 & 03/05. None are slot car related but aside from receiving notice that they are at the export hub there's been nothing since. I suspect that they are actually all in Auckland while NZ Post sit on their hands and plead ignorance :-( ymmv. There was a TV news article on exactly that yesterday or Friday. They had been sitting on everything that came in during level 4, and are just clearing 150,000 stored parcels this coming week. Quote Recovering Lapsed Slot Addict * Custodian of many used screws (mostly loose ) * Total kidder * Companion of other delusional slot addicts Link to comment Share on other sites More sharing options...
ZeGas Posted May 24, 2020 Report Share Posted May 24, 2020 I posted a package from Oz to Wobble on 7th April and its still not there But then I have been getting stuff from the US in reasonable time Quote Cheers Grant ....................................................... Home Track..........Corvette C1 Build..........McLaren M1A Build..........Maserati 300S Build..........Allard J2 Build..........50's Diner..........Iso Griffo A3C 3D Printed Adjustable Chassis..........3D Print Projects If life gives you lemons, take them, free s#!t is cool. Link to comment Share on other sites More sharing options...
SlotsNZ Posted May 24, 2020 Report Share Posted May 24, 2020 I ordered 2 large boxes of stuff from USA 2 weeks back. One supposedly sent, but in a black hole, the other in the black hole known as "Professor Motor assembly area" Time to ring Oliver again..... Quote Recovering Lapsed Slot Addict * Custodian of many used screws (mostly loose ) * Total kidder * Companion of other delusional slot addicts Link to comment Share on other sites More sharing options...
munter Posted May 27, 2020 Author Report Share Posted May 27, 2020 (edited) Yay, yippee.... I posted a package to Australia on the 1st May and it arrived today.... yep that was 26 days delivery time. Edited May 27, 2020 by munter Quote John Warren Slotcars are my preferred reality Link to comment Share on other sites More sharing options...
dangermouse Posted May 27, 2020 Report Share Posted May 27, 2020 My order from USA arrived yesterday - posted 22/4 arrived 26 May a bit slower than usual. DM Quote Link to comment Share on other sites More sharing options...
manimmal Posted May 27, 2020 Report Share Posted May 27, 2020 Hey DM, where in usa? Still waiting for my 18/03 order, 6 carrera exclusiv and 2 d124 cars from cincy. My qld to vic order took 8 days, so that's back to 'normal'. Quote My mum says I'm an excellent driver Link to comment Share on other sites More sharing options...
Wobble Posted May 27, 2020 Report Share Posted May 27, 2020 On 5/25/2020 at 11:20 AM, ZeGas said: I posted a package from Oz to Wobble on 7th April and its still not there But then I have been getting stuff from the US in reasonable time Yippee ….. it arrived today. Thanks Grant. Quote Link to comment Share on other sites More sharing options...
mattcrackers Posted May 27, 2020 Report Share Posted May 27, 2020 Had a package arrive yesterday from the UK which I ordered on the 10th May. That's not too bad at all. And one from Ace Hobbies which was just over a week. Quote Link to comment Share on other sites More sharing options...
ZeGas Posted May 27, 2020 Report Share Posted May 27, 2020 11 hours ago, Wobble said: Yippee ….. it arrived today. Thanks Grant. Cool bananas, look forward to seeing the finished product. Quote Cheers Grant ....................................................... Home Track..........Corvette C1 Build..........McLaren M1A Build..........Maserati 300S Build..........Allard J2 Build..........50's Diner..........Iso Griffo A3C 3D Printed Adjustable Chassis..........3D Print Projects If life gives you lemons, take them, free s#!t is cool. Link to comment Share on other sites More sharing options...
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